First European MarTech and CRM software landscape Last month a team around Frans Riemersma completed and released the first European MarTech and CRM software landscape.
Freshworks – a rival of Salesforce – strengthens in the area of AI Salesforce rival Freshworks has acquired AnsweriQ, announcing its second acquisition in less
Bad customer experience: How do companies deal with negative customer feedback? Quickly, the finger is raised and reminded: “Marketing is responsible for this, it promised