
The FISH! Philosophy: A revolutionary path to exceptional customer orientation
Intro to Fish Philosophy – the exceptional customer focus Fish Philosophy – the exceptional customer focus: Imagine a workplace where every day starts with energy,

Intro to Fish Philosophy – the exceptional customer focus Fish Philosophy – the exceptional customer focus: Imagine a workplace where every day starts with energy,

The interview with Renate Hanke on the subject of Data Scientist, Data Engineer and Data Analyst, all important information summarized in one video. Today’s topic:

From the supplier’s perspective: Experience with CRM systems CRM – Sales increase, the customer remains loyal. Everything a salesperson’s heart desires, but why is the

Customer orientation and customer experience are picking up speed Customer orientation and customer experience are enormously important and accordingly both topics are given weight again.

IT capacity building and education and training become success factors – two of several Herculean tasks for a company Management consultants often advised their clients

The Orbit Organization Anne Schüller says companies need a purpose. At its core, this work is all about purpose. Companies need a purpose, more roles,

What makes a software introduction successful? Okay, a strategy of what the company wants to do. That’s clear. Add to that “throwing off unnecessary ballast”

In daily practice, we as consultants are often faced with this situation: The appropriate CRM software was selected in a sometimes complex procedure. In the

“Large IT projects often cost companies millions. And in the end they fail because of intrigues of their own employees”, the Süddeutsche Zeitung currently reports.