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How is it ensured that employees are familiar with the CRM system?

   Numerous studies show that CRM systems are not used optimally because employees are often left to their own devices with the new system. The education and training of employees are often considered a negligible block of investment and are not budgeted according to the requirements.

At the beginning there is the appropriate training. What must this look like? How often should the training take place? More about this here shortly.

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Leadership CRM-Software-Anwendung / software application /3 Gründe warum Vertriebsteams CRM-Systeme nicht nutzen
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3 reasons why sales teams do not use CRM systems

From the supplier’s perspective: Experience with CRM systems CRM – Sales increase, the customer remains loyal. Everything a salesperson’s heart desires, but why is the

Kundenorientierung / Japan Railways / Unternehmen / Zufriedenheit/ Mensch und MarTech
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How companies achieve better customer orientation

Customer orientation and customer experience are picking up speed Customer orientation and customer experience are enormously important and accordingly both topics are given weight again.

CRM Software Implementation

Why do IT projects fail?

“Large IT projects often cost companies millions. And in the end they fail because of intrigues of their own employees”, the Süddeutsche Zeitung currently reports.

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