About Salesforce
Salesforce was founded in 1999 by Marc Benioff. The company is headquartered in San Francisco. Salesforce was the first company to offer software via cloud. More than 150,000 small to large companies, as well as various industries, use Salesforce. That is why Salesforce is the global leader of CRM platforms. The cloud solution is an international provider of cloud computing solutions for businesses. All business processes are networked via the Internet and are available to employees here. Salesforce is the CRM solution for any size of company.
About Salesforce’s products:
Releases:
Salesforce releases three major releases per year, and through the cloud, users also take advantage of new technologies.
Salesforce products in the respective business areas:
Sales:
- Salesforce CPQ
- Sales Cloud Einstein or Salesforce Einstein (Artificial intelligence)
Service:
- Service Cloud
- Salesforce Field Service
Marketing:
- Salesforce Marketing Cloud
- Audience Studio
- Marketing Automation
Commerce:
- Commerce Cloud
- Salesforce B2C Commerce
- Salesforce B2B Commerce
Applications for interaction with customers:
Platform and ecosystem
- Customer 360 Platform
- Lightning
- Herouku Enterprise
Integration
Financial Services
Cloud
Healthcare
Nonprofit commitment
Communities
- Lightning Community Builder
Continuing education
Productivity
Salesforce and Figures, data, facts:
What does the development of revenue look like according to IDC?
If we look at the development from 2015 to 2019, Salesforce has increased its share from about 12/13% to 18.4%, which would be an increase of about 50%.
SAP and Oracle lost from about 7% to 5.3% and 5.2%, respectively, which would be a loss of about almost 30%. Microsoft and Adobe, however, only gained a few shares.
Image: Salesforce
In total, SFC owns as big a share of the pie as all the other 4 players combined.
Where, in which countries, is Salesforce the market leader?
Salesforce is not only the world’s #1 CRM vendor, but also the #1 market leader for customer relationship programs in North America, Western Europe, and Asia Pacific (including Japan).
In Germany, according to the Muuuh Group study, SAP (25%) leads the way. This is followed by Microsoft (19 %), various proprietary developments (17 %) and then comes SFC with approx. 11 %).
SAP is also likely to be ahead in the European CRM software market analysis.
(Source Salesforce/IDC)
In the Forbes Global 2000, Salesforce ranks #578 (as of 2020) https://www.forbes.com/global2000/#27e68e2a335d
Current Salesforce stock: https://www.wallstreet-online.de/aktien/salesforce-com-aktie/bilanz-dividende
For more information, see here, the Salesforce blog: https://www.salesforce.com/de/blog/
