Community Management: Are Customer Networks the Changing of the Guard for CRM? Community Management and Customer Relationship Management CRM: The omniscient Wikipedia describes Customer Relationship
Customer orientation and customer experience are picking up speed Customer orientation and customer experience are enormously important and accordingly both topics are given weight again.
On Zeit Online I found this long but very interesting article. In the broadest sense, it is about self-knowledge of customer orientation or self-assessment. Above
In a small, fine circle we have held this consultation hour for the 2nd time. We call this consultation hours because we want to talk
Dirk Gehlen describes wonderfully how little rethinking and customer orientation takes place on public radio or television. For years (in May 2018 when he wrote
In today’s everyday marketing life, the personal and individual approach is a must. Nevertheless, Gartner questions this on the basis of a study. The discussion
1A Relations has become a member of the Digital Excellence Group. 1A Relations joins the Expert Network Digital Excellence Group. The Digital Excellence Group is
The Digital Excellence Group accompanies digital transformation. Of course, this is a wide field and broad spectrum. So that you get to know us, our
Public, Private, Hybrid, Multi and/or Community Cloud? The cloud types explained: Cloud types: Cloud-based software solutions are playing an increasingly important role in the IT
The Orbit Organization Anne Schüller says companies need a purpose. At its core, this work is all about purpose. Companies need a purpose, more roles,
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