Helmut Schmidt
Worth reading:

What did Helmut Schmidt say about customer orientation, customer and user experience?



Even former Chancellor Helmut Schmidt had already complained in 2011 that “people who do something like this, who do not put themselves in the position of others, cannot put themselves sufficiently in the position of others, their consumers”.

He thus also had a feeling for user and customer experience, although these terms (probably) did not exist at the time.

But Helmut Schmidt was right. Is he?

Picture and video source: Die ZEIT, August 23, 2011, as of 05.02.2020

Also interesting: Perfect user experience in the context of CRM and address and data quality measures


Note: This is a machine translation. It is neither 100% complete nor 100% correct. We can therefore not guarantee the result.


Related articles

TecArt CRM Pro

CRM software: TecArt at a Glance

Presentation TecArt Based in Erfurt, The company TecArt, founded in 1999, is one of the German CRM pioneers. In the meantime, the medium-sized company is

Microsoft Dynamics / Nimble CRM

CRM software: Nimble CRM at a glance

##Update from 21.09.2020 Nimble CRM is a small CRM tool from America that can be assigned to the Social CRM area. It offers many interfaces,

German CRM Landscape

The first German CRM Landscape

The first German CRM Landscape Update: 17.09.2020 Superoffice has now a new logo design. #Update: 05.05.2020 Our CRM Landscape has grown! We have now included

Our newsletter is free, but not for nothing..

…you will receive exclusive benefits such as analyses and comments on software products,
Legal and Marketing Technology, and much more…