Explainer videos for a better customer experience: I recently saw a great video from the Kepler University Hospital in Linz, Austria, on the topic of
The selection process in detail and overview So how can you tell whether the CRM software is right for your company? We help you to
We are very often asked why one or two large providers are missing from the long list. Of course, these are questions that we always
Definition of marketing automation Our topic of marketing automation – a sub-discipline of customer relationship management – refers to all activities in connection with software
How does such a CRM provider comparison typically work in practice? If you ask the market players or managing directors and (potential) users of a
Intro, why is this topic relevant, why is it strategically so important? For all companies seeking direct contact with their customers, the customer database is
So how do you determine the address quality within the data quality management activities? We have developed a simple method for this. What are the
What does insolvency have to do with CRM? Quite a lot. After all, high costs for acquiring new customers, a lack of customer loyalty and
CRM-TECH.WORLD offers numerous opportunities to present yourself and your software. We have our German software landscapes and the various provider comparisons. We always take a
Why is there so much talk of “new leadership” in connection with CRM? What does leadership – CRM from a management perspective – essentially mean?
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