GDPR-compliant add-on of a CRM software A great many companies are unsure how they should deal with the requirements of the GDPR in practice. In
2 free ePapers for ways out of the crisis: throwing off ballast and address/data quality Out two free ePapers: Both have important tips for crisis
What does a CRM/MarTech software introduction have to do with climbing stairs? Quite a lot. A software introduction must be fun. Because in this video,
The whole world is talking about AI (AI). In a video by Maren Kroymann, this artificial intelligence (AI/AI) becomes a saleswoman made flesh with psychic
Freshworks – a rival of Salesforce – strengthens in the area of AI Salesforce rival Freshworks has acquired AnsweriQ, announcing its second acquisition in less
Bad customer experience: How do companies deal with negative customer feedback? Quickly, the finger is raised and reminded: “Marketing is responsible for this, it promised
The Orbit Organization Anne Schüller says companies need a purpose. At its core, this work is all about purpose. Companies need a purpose, more roles,
What is the goal of good marketing and sales? When I was looking for various examples of customer experience for my lectures and lectures, I
Who initiated the declaration “CRM is not enough”? The declaration was initiated by the software company Segment – a provider of a Customer Data Platform
It’s hard to believe, but since I’ve known this research, there have been more than 1,000, to be exact about 1,200. In marketing and sales,
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