Usability, better interfaces/API, customizing, better customer experience According to an Ascend2 study published by Scott Brinker in his blog, users have expressed some – not
GDPR-compliant add-on of a CRM software A great many companies are unsure how they should deal with the requirements of the GDPR in practice. In
Entrepreneur Tips – Learnings from the crisis 2008 We are in the middle of a crisis. But that also means that we should pause for
2 free ePapers for ways out of the crisis: throwing off ballast and address/data quality Out two free ePapers: Both have important tips for crisis
What does a CRM/MarTech software introduction have to do with climbing stairs? Quite a lot. A software introduction must be fun. Because in this video,
The whole world is talking about AI (AI). In a video by Maren Kroymann, this artificial intelligence (AI/AI) becomes a saleswoman made flesh with psychic
Rumors of “Google takes over Salesforce” are only briefly driving up the share price. At the beginning of January there were rumors that Google was
First European MarTech and CRM software landscape Last month a team around Frans Riemersma completed and released the first European MarTech and CRM software landscape.
Freshworks – a rival of Salesforce – strengthens in the area of AI Salesforce rival Freshworks has acquired AnsweriQ, announcing its second acquisition in less
Bad customer experience: How do companies deal with negative customer feedback? Quickly, the finger is raised and reminded: “Marketing is responsible for this, it promised