What’s new from Oracle? This is not (yet) so easy to answer in the field of CRM, customer experience. That’s why we are hoping for
HubPost: Yesterday, the headline of a press release from Deutsche Post was: “Deutsche Post and HubSpot cooperate on print mailings”. HubSpot offers a platform for
Listbroking of personal and company addresses – quo vadis? I am often asked the question these days: Is the purchase or rental of addresses for
itmX virtual Experience the new CRM online trade fair. itmX virtual Experience the new CRM online trade fair opened its doors on 14.05.2020 – dialogues
Already laughed today? Marketing service and selling is different today. Who doesn’t know it, the Muppet show. A lesson in many lectures and seminars. The
Community Management: Are Customer Networks the Changing of the Guard for CRM? Community Management and Customer Relationship Management CRM: The omniscient Wikipedia describes Customer Relationship
Customer orientation and customer experience are picking up speed Customer orientation and customer experience are enormously important and accordingly both topics are given weight again.
On Zeit Online I found this long but very interesting article. In the broadest sense, it is about self-knowledge of customer orientation or self-assessment. Above
In a small, fine circle we have held this consultation hour for the 2nd time. We call this consultation hours because we want to talk
Dirk Gehlen describes wonderfully how little rethinking and customer orientation takes place on public radio or television. For years (in May 2018 when he wrote
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